Segmenting residents by their attitudes: literature review
DOI:
https://doi.org/10.25145/j.pasos.2015.13.105Keywords:
segmentation, resident attitudes, destination management, tourism planning, grupsAbstract
In the last decades, several empirical studies have segmented the attitudes of residents towards tourism development. There has been a review and analysis of these studies. The studies reviewed were carried out using slightly different methodologies and certain variations were found in the resulting segmentation. However, some similarities can be observed: certain patterns that repeat themselves. This leads us to speculate that there might be predefined typologies of residents whose weight in the host community will depend on the particular destination analyzed. Our goal is to establish a theoretical segmentation applies to all destinations. This segmentation summarizes the existing literature and provides some general indications to managers, in the absence of specific and detailed studies.
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