Conceptual integrative model of Destination Branding: empirical test in Porto and North of Portugal

Authors

  • Pedro Costa Carvalho FCHS-UFP
  • Ana Maria Pinto Lima Vieira Brites Kankura Salazar FCHS-UFP
  • Paulo Matos Graça Ramos FCHS-UFP

DOI:

https://doi.org/10.25145/j.pasos.2015.13.059

Keywords:

Brand identity, Brand image, Perceived quality, Tourist satisfation, Tourist loyalty

Abstract

The current study aims to develop and test a new conceptual model for destination branding, including and integrating the concepts of brand identity (brand associations), brand image, perceived quality, satisfation and loyalty. This study hypothesizes relationships among this constructs. This article aims to contribute to the conceptualization of destination branding that is identified as critical concept to the competitiveness of tourist destinations.

Downloads

Download data is not yet available.

References

Aaker, David. 1991. “Management brand equity”. New York: The Free Press.

Aaker, David. 1996. “Building Strong Brands”. New York: Free Press.

Aaker, D. e Joachimsthaler, E. 2007. “Liderança de marca”. Lisboa: Planeta DeAgostini, SA.

Aaker, Jennifer. 1997. “Dimensions of brand personality”. Journal of Marketing Research. 34(3): 347–356.

American Marketing Association Dictionary. 2014. “Brand and brand image definitions”. Disponível em: https://www.ama.org/resources/Pages/ Dictionary.aspx?dLetter=B&dLetter=B [consultado em 10/06/2014].

Anholt, Simon. 2003. “Branding places and nations. In R. Clifton and J. Simmons R. Brands and Branding, pp. 213-226, London: The Economist Newspaper Ltd.

Bandyopadhyay, S., & Martell, M. 2007. “Does attitudinal loyalty in?uence behavioural loyalty? A theoretical and empirical study”. Journal of Retailing and Consumer Services. 14(1): 35–44.

Bigné, J., Sanchez, M. I., & Sanchez, J. 2001. “Tourism image, evaluation variables and after purchase behaviour: Interrelationship”. Tourism Management. 22(6): 607–616.

Blain, C., Levy, S., & Ritchie, B. 2005. “Destination branding: Insights and practices from destination management organizations”. Journal of Travel Research. 43: 328–338.

Buhalis, Dimitrios. 2000. “Marketing the competitive destination of the future”. Tourism management. 21(1): 97-116.

Cai, Liping. 2002. “Cooperative branding for rural destinations”. Annals of Tourism Research. 29(3): 720–742.

Echtner, C., & Ritchie, J. 1991. “The meaning and measurement of destination image”. Journal of Tourism Studies. 2(2): 2–12.

Ekinci, Y., & Hosany, S. 006. “Destination personality: An application of brand personality to tourism destinations”. Journal of Travel Research. 45(2): 127-139.

Gartner, William. 1993. “Image formation process”. Journal of Travel and Tourism Marketing, 2(3): 191–212.

Grönroos, Christian. 2004. “Marketing: gerenciamento e serviços”. Rio de Janeiro: Elsevier.

Hudson, S. e Ritchie, B. 2009. “Branding a memorable destination experience. The case of Brand Canada. International Journal of Tourism Research. 11(2): 217-228.

Keller, Kevin. 1993. “Conceptualizing, measuring, and managing customer-based brand equity”. Journal of Marketing. 57(1): 1–22.

Keller, Kevin. 2003. “Strategic brand management: Building, measuring, and managing brand equity”. Upper Saddle River, N.J: Prentice Hall.

Konecknik, M., & Gartner, W. 2007. “Customer-based brand equity for a destination”. Annals of Tourism Research. 34(2) 400–421.

Martín, H., e Bosque, I. 2008. “Exploring the cognitive–affective nature of destination image and the role of psychological factors in its formation”. Tourism Management. 29(2): 263–277.

Morgan, N., Pritchard, A., e Pride, R. 2002. Destination Branding: Creating the Unique Destination Proposition. Oxford, UK: Butterworth-Heinemann.

Nam, J., Ekinci, Y., e Whyatt, J. 2011. “Brand Equity, Brand Loyalty and Consumer Satisfaction”. Annals of Tourism Research. 38(3): 1009–1030.

Oliver, Richard. 1980. “A cognitive model for the antecedents and consequences of satisfaction decisions”. Journal of Marketing Research. 17(4): 460-469.

Oliver, Richard. 1999. “Whence consumer loyalty?”. Journal of Marketing, 63 (Special issue 1999): 33–44.

Pike, Steven. 2002. “Destination image analysis – A review of 142 papers from 1973 to 2000”. Tourism Management. 23(5): 541–549.

Pike, Steven. 2009. “Destination brand positions of a competitive set of near-home destinations. Tourism Management. 30(6): 857-866.

Prayag, Girish. 2009. “Tourists’ evaluations of destination image, satisfaction, and future behavioral intentions: The case of Mauritius”. Journal of Travel & Tourism Marketing. 26(8): 836–853.

Qu, H., Kim, L., & Im, H. 2011. “A model of destination branding: Integrating the concepts of the branding and destination image”. Tourism Management. 32(3): 465–476.

Ramos, P., Salazar, A., Gomes, J. 2000. “Trends in Portuguese tourism: a content analysis of association and trade representative perspectives”. International Journal of Contemporary Hospitality Management. 12(7): 409-416.

Yoo, B. e Donthu, N. 2001. “Developing and Validating a Multidimensional: Consumer-Based Brand Equity Scale”. Journal of Business Research. 52(1): 1-14.

Zabkar, V., Brenc, M., e Dmitrovic, T. 2010. “Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level”. Tourism management. 31(4): 537-546.

Published

2015-03-30

How to Cite

Costa Carvalho, P., Pinto Lima Vieira Brites Kankura Salazar, A. M., & Matos Graça Ramos, P. (2015). Conceptual integrative model of Destination Branding: empirical test in Porto and North of Portugal. PASOS Revista De Turismo Y Patrimonio Cultural, 13(4), 865–874. https://doi.org/10.25145/j.pasos.2015.13.059