Governing Overtourism under Complexity

A Configurational Analysis of Resident Stress and Urban Sustainability

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DOI:

https://doi.org/10.25145/j.pasos.2026.24.041

Keywords:

urban tourism, tourism governance, resident stress, sustainable tourism, urban planning, overtourism, psychosocial well-being, carrying capacity, regenerative tourism, community resilience

Abstract

This study investigates how combinations of tourism impacts and governance perceptions influence residents’ emotional stress in overtouristed urban environments. Using a mixed-methods approach—integrating covariance-based structural equation modeling (CB-SEM) and fuzzy-set Qualitative Comparative Analysis (fsQCA)—we analyze data from 453 residents of Málaga, Spain. The findings reveal equifinal pathways leading to both high and low stress levels, shaped by perceived sustainability, institutional responsiveness, and participatory governance. These results challenge linear and universalist assumptions in tourism planning and underscore the need for adaptive, context-sensitive governance models. By bridging psychosocial stress theory with urban tourism governance, this research contributes a multidimensional framework for understanding resident well-being in tourism-intensive cities.

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Instituto Universitario de Investigación Social y Turismo. Universidad de La Laguna (España) - Instituto Universitario da Maia ISMAI (Portugal)

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Published

2026-05-29

How to Cite

Saucedo Calzada, R., Almeida Garcia, F., & Cortés Macías, R. (2026). Governing Overtourism under Complexity: A Configurational Analysis of Resident Stress and Urban Sustainability. PASOS Revista De Turismo Y Patrimonio Cultural, 24(3). https://doi.org/10.25145/j.pasos.2026.24.041