The importance of branding in tourism: the case of the regional entity of Tourism in Porto and Northern of Portugal

Authors

DOI:

https://doi.org/10.25145/j.pasos.2021.19.049

Keywords:

Tourism , Brand , Brand personality , Destination Branding , Porto ande Northen Portugal , Regional entity

Abstract

In the last few decades, branding is an important part of marketing tourism destinations. Tourist destinations started to be seen as companies and started to use the brand as a way to attract and retain visitors. The brand is based on a perspective of value creation acting as a differentiation strategy in an increasingly competitive market.
In this context, this study presented here sought to understand how the regional entity of Tourism in Porto and Northern Portugal has developed its marketing through branding. In methodological terms, in a first part, there is an analysis of the literature on the concept of brands, and in a second part, the strategies adopted by the target entity of our study were analysed. As main conclusions, it was found that this entity sought to create its own brand, aggregating all anchor strategic products and complementary products, from its sub-regions with a view to promoting its natural and heritage resources, and to convey the idea of a glamorousa cosmopolitan destination with history and tradition.

Downloads

Download data is not yet available.

Author Biography

Hugo Manuel Oliveira Martins, Instituto Universitário da Maia

Doutorado em Turismo pela Universidade de Coimbra (Portugal);

Professor de Turismo  no Instituto UNiversitário da Maia  ISMAI

Investigador do CEDTUR - Centro de Estudos de Desenvolvimento Turístico

References

Aaker, D. (2014). Aaker on branding: 20 principles that drive success. New York: Morgan James Publishing.

Aaker, D., e Joachimsthaler, E. (2000). The brand relationship spectrum: The key to the brand architecture challenge. California management review, 42(4), 8-23. Disponível em http://faculty.mu.edu.sa/public/uploads/1358444333.324brand83.pdf

Aaker, J. (1997). Dimensions of brand personality. Journal of Marketing Research, 34(3), 347-356. Disponível em http://www.haas.berkeley.edu/groups/finance/Papers/Dimensions%20of%20BP%20JMR%201997.pdf

American Marketing Association (AMA). (2008). The American Marketing Association Releases New Definition for Marketing. Disponível em https://archive.ama.org/archive/AboutAMA/Documents/American%20Marketing%20Association%20Releases%20New%20Definition%20for%20Marketing.pdf

Azoulay, A., e Kapferer, J. (2003). Do brand personality scales really measure brand personality? Journal of Brand Management, 11(2), 143–155. Disponível em https://doi.org/10.1057/palgrave.bm.2540162

Boo, S., Busser, J., e Baloglu, S. (2009). A model of customer-based brand equity and its application to multiple destinations. Tourism Management, 30(2), 219-231. Disponível em https://doi.org/10.1016/j.tourman.2008.06.003

Carvalho, P. (2015). Modelo concetual integrativo de Destination Branding – Tourist Mind. Teste empírico no Porto e Norte de Portugal (Tese de Doutoramento) Universidade Fernando Pessoa, Porto. Disponível em http://hdl.handle.net/10284/4895

Cunha, L. (2013). Economia e política do turismo (3.ª edição). Lisboa: Lidel - Edicões Técnicas.

Davies, G., e Chun, R. (2003). The use of metaphor in the exploration of the brand concept. Journal of Marketing Management, 19(1-2), 45-71. Disponível em https://www.researchgate.net/publication/233609561_The_Use_of_Metaphor_in_the_Exploration_of_the_Brand_Concept

De Chernatony, L., e Riley, F. (1998). Defining a "brand": beyond the literature with experts' interpretations. Journal of Marketing Management, 14(5), 417-443. Disponível em https://www.researchgate.net/publication/247494772_Defining_A_Brand_Beyond_The_Literature_With_Experts%27_Interpretations

Fischer, M., Völckner, F., e Sattler, H. (2010). How important are brands? A cross-category, cross-country study. Journal of Marketing Research, 47(5), 823-839. Disponível em https://www.researchgate.net/publication/259839231_How_Important_Are_Brands_A_Cross-Category_Cross-Country_Study

Gnoth, J. (1998). Branding tourism destinations. Annals of tourism research, 25, 758-759. Disponível em https://www.researchgate.net/publication/248500431_Branding_Tourism_Destinations

Gnoth, J. (2002). Leveraging export brands through a tourism destination brand. The Journal of Brand Management, 9(4), 262-280. Disponível em https://www.researchgate.net/publication/233632603_Leveraging_export_brands_through_a_tourism_destination_brand

Hall, D. (2002). Brand development, tourism and national identity: The re-imaging of former Yugoslavia. Journal of Brand Management, 9(4), 323-334. Disponível em https://doi.org/10.1057/palgrave.bm.2540081

Kavaratzis, M., e Ashworth, G. (2005). City Branding: An Effective Assertion of Identity or a Transitory Marketing Trick?. Tijdschrift voor Economische en Sociale Geografie 96(5), 506-514. Disponível em https://www.researchgate.net/publication/4997029_City_branding_An_effective_assertion_of_identity_or_a_transitory_marketing_trick

Keller, K. (2003). Brand Synthesis: The Multidimensionality of Brand Knowledge. Journal of Consumer Research, 29(4), 595-600. Disponível em https://doi.org/10.1086/346254

Keller, K. (2013). Strategic brand management: Building, measuring, and managing brand equity (4.ª ed.) [PDF]. Disponível em http://www.kvimis.co.in/sites/kvimis.co.in/files/ebook_attachments/Keller%20Strategic%20Brand%20Management.pdf

Kotler, P. (1999), Administração de marketing: análise, planejamento, implementação e controle. São Paulo: Atlas.

Lei n.º 33/2013 de 16 de maio. Disponível em https://dre.pt/application/file/a/261001

Martins, H. (2017). O turismo no Parque Nacional da Peneda-Gerês: a experiência da marca do destino, o apego ao lugar, a satisfação, os comportamentos pró-ambientais e as intenções comportamentais. (Tese de doutoramento) Universidade de Coimbra, Coimbra.

Martins, H. (2018). A Personalidade da marca do destino e a imagem de marca do destino: um estudo sobre os turistas do PNPG. European Journal of Applied Business and Management, 3(2), 85-108. Disponível em http://nidisag.isag.pt/index.php/IJAM/article/view/277/pdf_24

Morgan, N., Pritchard, A., e Pride, A. (2004). Destination Branding: Creating the Unique Destination Proposition. Oxford: Butterworth-Heinemann.

Morrison, A., e Anderson, D. (2002, junho). Destination branding. Comunicação apresentada no Missouri Association of Convention and Visitor Bureaus Annual Meeting. 10 de junho. Missouri, EUA. Disponível em http://www.macvb.org/intranet/presentation/DestinationBrandingLOzarks6-10-02.ppt

Pereira, C. (2013). Branding de cidades: o caso de Santiago de Compostela (Tese de doutoramento), Universidade de Lisboa, Lisboa. Disponível em http://hdl.handle.net/10400.5/6458

Pike, S. (2004). Destination Marketing Organisations. Oxford: Elsevier.

Pike, S. (2005). Tourism destination branding complexity. Journal of Product & Brand Management, 14(4), 258-259. Disponível em https://www.researchgate.net/publication/43515204_Tourism_Destination_Branding_Complexity

Pordata. (2013). Base de dados Portugal contemporâneo. Disponível em http://www.pordata.pt/O+que+sao+NUTS

Ramos, P., Salazar, A., e Gomes, J. (2000). Trends in Portuguese tourism: a content analysis of association and trade representative perspectives. International Journal of Contemporary Hospitality Management, 12(7), 409–417. Disponível em https://www.researchgate.net/publication/235306136_Trends_in_Portuguese_tourism_A_content_analysis_of_association_and_trade_representative_perspectives

Resolução do Conselho de Ministros n.º 53/2007 de 4 de abril. Disponível em https://dre.pt/application/file/a/520164

Smilansky, S. (2009). Experiential marketing: A practical guide to interactive brand experiences. London: Kogan Page Publishers.

Turismo de Portugal. (2017). Estratégia Turismo 2027 – Liderar o turismo do futuro. Disponível em http://fortis.pt/files/2017/03/estrat%C3%A9gia-turismo-2027.pdf

Turismo do Porto e Norte de Portugal (2015). Estratégia de Marketing Turístico do Porto e Norte de Portugal – Horizonte 2015-2020. Disponível em 2020, maio, 13, de http://www.portoenorte.pt/fotos/gca/plano_estrategico_10327505915894b4d3a978b.pdf

Turismo do Porto e Norte de Portugal (2016). Plano de ação e orçamento PNP 2017. Disponível em 2017, janeiro, 23, de http://www.portoenorte.pt/client/files/0000000001/3191.pdf

Published

2021-10-17

How to Cite

Oliveira Martins, H. M., Videira Silva, C. A., Freire Pires Pinheiro, A. J., & Cordeiro Gonçalves, E. C. (2021). The importance of branding in tourism: the case of the regional entity of Tourism in Porto and Northern of Portugal . PASOS Revista De Turismo Y Patrimonio Cultural, 19(4), 753–762. https://doi.org/10.25145/j.pasos.2021.19.049