Planificación e impactos del sector turístico. La formación en competencias de sus recursos humanos.

José Manuel Dorta-Barreda

doi:10.25145/j.pasos.2025.23.005

Autores

José Manuel Dorta-Barreda Universidad de La Laguna https://orcid.org/0000-0003-0952-7469

DOI:

https://doi.org/10.25145/j.pasos.2025.23.005

Palavras-chave:

Planeamento, Impactos no turismo, Formação Recursos turísticos, Competências, Análise de conteúdo

Resumo

Algumas circunstâncias com impacto no sector do turismo afectaram negativamente a sua população e economia. Os destinos aplicam frequentemente algumas políticas de planeamento e governação baseadas na sustentabilidade do turismo para resolver este problema. Embora a gestão empresarial tenha avançado recentemente, será necessário gerir melhor os seus recursos humanos para atenuar estes constrangimentos. Como objetivo principal, foi analisada a investigação anterior para identificar questões relacionadas com o planeamento, os impactos, a sustentabilidade, o sector hoteleiro, os recursos humanos e a formação de competências. Foi efectuada uma análise de conteúdo com dados da Dialnet; Redalyc; RIE; Scopus e Wos. Os resultados revelaram alguns impactos relacionados com o planeamento e a sustentabilidade do sector, a importância e a melhoria sentida na sua gestão empresarial e a relativa escassez de competências exigidas nos mercados de trabalho. A formação de competências foi proposta como uma estratégia para gerir eficientemente os recursos humanos e garantir uma oferta contínua de trabalhadores qualificados.

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