Planificación e impactos del sector turístico. La formación en competencias de sus recursos humanos.

José Manuel Dorta-Barreda

doi:10.25145/j.pasos.2025.23.005

Authors

José Manuel Dorta-Barreda Universidad de La Laguna https://orcid.org/0000-0003-0952-7469

DOI:

https://doi.org/10.25145/j.pasos.2025.23.005

Keywords:

Planning;, Tourism Impacts;, Tourism Resources Training;, Competences;, cultural heritage

Abstract

Some circumstances impacting the tourism sector have negatively affected its population and economy. Destinations usually apply some planning and governance policies based on tourism sustainability in order to solve them. Although business management has

recently advanced, the question still remains of how to better manage its human resources in order to mitigate these limitations. As a main issue, previous research was analysed to detect issues relating to planning, impacts, sustainability, the hotel sector, human resources, and competence training. A content analysis was carried out with data from Dialnet; Redalyc; RIE; Scopus and Wos. The results showed some impact related to the planning and sustainability of the sector, the importance of improvement experienced in its business management, and the relative shortage of skills required in the labour markets. This was proposed as a baseline for an efficient management of human resources to train in competences to ensure the continuous supply of skilled workers.

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Academic society: PASOS. Revista de Turismo y Patrimonio Cultural
Publisher: Instituto Universitario de Investigación Social y Turismo. Universidad de La Laguna (España) - Instituto Universitario da Maia ISMAI (Portugal)

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