Brasão, I. (2017). Hotel, os bastidores
DOI:
https://doi.org/10.25145/j.pasos.2026.24.020Keywords:
Hotel industry, Portugal, critical view of tourismAbstract
In this critical review, I present an analysis of an ethnography of the Portuguese hotel industry from within, which shows ,in a very refined way, the organisational structure, the interdependent relationships between people and organisations, the contradictions and situations of self-exploitation and labour exploitation in an activity mythologised and idealised by the tourist lobby. The book shows the hotel as an “imperfect place disguised as perfection” (Brasão, 2007: 9) full of light and shade, joys and sorrows, and above all, of human relationships that build complex cultures of hospitality.
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- PASOS. Revista de Turismo y Patrimonio Cultural
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- Instituto Universitario de Investigación Social y Turismo. Universidad de La Laguna (España) - Instituto Universitario da Maia ISMAI (Portugal)
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