Um contributo do marketing sensorial para o marketing da experiência turística rural

Autores

  • Dora Agapito
  • Júlio da Costa Mendes
  • Patrícia Valle
  • Hugo Almeida

DOI:

https://doi.org/10.25145/j.pasos.2014.12.045

Palavras-chave:

marketing sensorial, rural, cinco sentidos

Resumo

A importância dos cinco sentidos humanos – visão, audição, olfato, paladar e tato – no marketing de experiências turísticas positivas, únicas e memoráveis tem vindo a ser enfatizada no âmbito da investigação em turismo. Particularmente, a riqueza multissensorial e a vulnerabilidade dos recursos endógenos existentes nas áreas rurais, com características divergentes do ambiente urbano e potenciadoras de atividades ligadas à natureza e aos ativos rurais, justificam um marketing da experiência turística adequado ao desenvolvimento sustentável das áreas rurais. Considerando o contributo do marketing sensorial para o design de um ambiente potenciador de experiências turísticas desejáveis e para a segmentação de turistas, o presente trabalho pretende refletir sobre o papel dos cinco sentidos no marketing de experiências turísticas que reforcem o desenvolvimento sustentável dos destinos rurais.

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Biografia do Autor

Dora Agapito

PhD in tourism and MSc in marketing. Currently, she is Assistant Professor at the Faculty of Economics, University of Algarve. Her current research interests include tourist experiences, sensory marketing, social marketing, rural tourism, and destination marketing. She is a member of the Research Centre for Spatial and Organizational Dynamics (CIEO).

Júlio da Costa Mendes

PhD in management. He is Assistant Professor at the Faculty of Economics, University of Algarve and Coordinator of the Master Course in Tourism Organizations Management. His current research interests include excellence and integrated quality management in tourism destinations, tourism experience, events management, branding, destination image, and customer satisfaction.

Patrícia Valle

PhD in applied statistics to economics and business. She is Assistant Professor at the Faculty of Economics, University of Algarve and Coordinator of the Master Course in Marketing. Her research interests are in applied statistics and modeling in the areas of integrated quality management in tourism destinations, events management, destination marketing, marketing strategies, customer satisfaction, and environment behavior.

Hugo Almeida

PhD in Psychology and Cognitive Neurosciences. He is Assistant Professor at ISCA- Higher Institute for Accountancy and Administration, University of Aveiro. His current research interests include applied neuroscience to consumption, chronobiologic effects in consumption, neuropsychology and stress in work ability.

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Publicado

2014-03-18

Como Citar

Agapito, D., Mendes, J. da C., Valle, P., & Almeida, H. (2014). Um contributo do marketing sensorial para o marketing da experiência turística rural. PASOS Revista De Turismo Y Patrimonio Cultural, 12(3), 611–621. https://doi.org/10.25145/j.pasos.2014.12.045

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Instituto Universitario de Investigación Social y Turismo. Universidad de La Laguna (España) - Instituto Universitario da Maia ISMAI (Portugal)