La contribución de la experiencia turística al desarrollo del turismo en los destinos rurales: una revisión de la literatura

Autores

DOI:

https://doi.org/10.25145/j.pasos.2018.16.066

Palavras-chave:

Economía de la experiencia, Experiencia turística, esarrollo turístico, Zonas rurales, revisión de la literatura

Resumo

Las zonas rurales han adquirido un nuevo dinamismo económico, social y cultural, como resultado, no exclusivamente, pero en gran medida, del desarrollo del turismo. Desde principios del siglo XXI, los destinos han tenido que adaptarse a las nuevas formas de turismo, como el turismo rural, con todas sus ventajas como la pequeña escala y el contacto directo con las comunidades locales, así como los recursos naturales y culturales. Esto se debe al cambio que se ha producido en el comportamiento de los visitantes, que tienden a buscar experiencias en lugar de consumir el lugar. Estos hechos ponen de relieve la importancia de comprender y medir la experiencia turística, así como su impacto en el desarrollo sostenible de los destinos rurales. Así, a partir de una revisión de la literatura relevante de las últimas tres décadas y media, pretendemos entender el estado del arte de las experiencias turísticas y dimensionar los parámetros por los que se miden. Además, intentamos comprender cómo las experiencias turísticas alimentan el desarrollo del turismo en las zonas rurales. Los resultados muestran que las experiencias turísticas significan cosas diferentes para personas diferentes. Las dificultades encontradas en la aplicación de la medición cuantitativa hacen igualmente complicado medir el verdadero impacto de las experiencias turísticas en el desarrollo del turismo en el medio rural.

Downloads

Não há dados estatísticos.

Biografia do Autor

Bárbara Manuela de Jesus Mateiro

Doutoranda do Programa Doutoral em Turismo na Universidade de Aveiro.

Referências

Agapito, D., Valle, P., & Mendes, J. 2012. ”Sensory marketing and tourist experiences”. Journal of Spatial and Organizational Dynamics, 10: 7–19.

Agapito, D., Valle, P., & Mendes, J. 2014. “The sensory dimension of tourist experiences: Capturing meaningful sensory‑informed themes in Southwest Portugal”. Tourism Management, 42: 224-237.

Aho, S. K. 2001. “Towards a general theory of touristic experiences: Modelling experience process in tourism”. Tourism Review, 56(3/4): 33–37.

Andersson, T. D. 2007. “The tourist in the experience economy”. Scandinavian Journal of Hospitality and Tourism, 7(1): 46–58.

Ballantyne, R., Packer, J., & Sutherland, L. A. 2011. “Visitors’ memories of wildlife tourism: Implications for the design of powerful interpretive experiences”. Tourism Management, 32(4): 770–779.

Boo, S., & Lu, X. 2015. “Tourist’s world Expo experiences”. Event Management, 19: 123–142.

Carneiro, M. J., Lima, J., & Silva, A. L. 2015. “Landscape and the rural tourism experience: Identifying key elements, addressing potential, and implications for the future”. Journal of Sustainable Tourism, 23(8–9): 1217–1235. https://doi. org/10.1080/09669582.2015.1037840

Carneiro, M. J., Lima, J., & Silva, A. L. 2017. “Landscape and the rural tourism experience: Identifying key elements, addressing potential, and implications for the future”. Journal of Sustainable Tourism, 23(8–9): 1217–1235.

Carvão, S. 2009. “Tendências do turismo internacional”. Revista Exedra, 17–32.

Cebrián, F., & Sánchez, I. 2016. “The landscape as a tourist resource and its impact in mountain areas in the south of Castilla‑La‑Mancha (Spain)”. International Journal of Sustainable Development and Planning, 11(3): 345–354.

Dissart, J., & Marcouiller, D. W. 2012. “Rural tourism production and the experience‑scape”. Tourism Analysis, 17(6): 691–704.

Eusébio, C., Kastenholz, E., & Breda, Z. 2014. “Tourism and sustainable development of rural destinations: A stakeholders’ view”. Revista Portuguesa de Estudos Regionais, 36(1): 13–21.

Ezeuduji, I. O. 2015. “Strategic event‑based rural tourism development for sub‑Saharan Africa”. Current Issues in Tourism, 318(3): 212–228.

Ezeuduji, I. O., & Rid, W. 2011. “Rural tourism offer and local community participation in the Gambia”. Tourismos, 6(2): 187–211.

Geus, S. De, Richards, G., & Toepoel, V. 2016. “Conceptualisation and operationalisation of event and festival experiences: Creation of an event experience scale”. Scandinavian Journal of Hospitality and Tourism, 16(3): 274–296.

Holbrook, M. B., & Hirschman, E. C. 1982. “The experiential aspects of consumption: Consumer fantasies, feelings, and fun”. Journal of Consumer Research, 9(2): 132.

Hosany, S., & Gilbert, D. 2010. “Measuring tourists’ emotional experiences toward hedonic holiday destinations”. Journal of Travel Research, 49(4): 513–526.

Hosany, S., & Witham, M. 2009. “Dimensions of cruisers’ experiences, satisfaction and intention to recommend”. Journal of Travel Research, 49(3): 351–364.

Huijibens, E. 2012. “Tourist System (pp. 254-256)”. In P. Robinson (Ed.), Tourism: The Key Concepts. London, United Kingdom: Routledge. Please see APA style for book chapters

Idziak, W., Majewski, J., & Zmyslony, P. 2015. “Community participation in sustainable rural tourism experience creation: A long‑term appraisal and lessons from a thematic villages project in Poland”. Journal of Sustainable Tourism, 23(8–9): 1341–1362.

Kastenholz, E., Carneiro, M. J., Marques, C. P., & Lima, J. 2012. “Understanding and managing the rural tourism experience — The case of a historical village in Portugal”. Tourism Management Perspectives, 4(0): 207–214.

Kim, J. H., Ritchie, J. R. B., & McCormick, B. 2012. “Development of a scale to measure memorable tourism experiences”. Journal of Travel & Tourism Marketing, 51(1): 12–25.

Kim, S., & Jamal, T. 2015. “The co‑evolution of rural tourism and sustainable rural development in Hongdong, Korea : Complexity, conflict and local response”. Journal of Sustainable Tourism, 23(8–9): 1363–1385. https:// doi.org/10.1080/09669582.2015.1022181

Knutson, B. J., & Beck, J. A. 2008. “Identifying the dimensions of the experience construct: Development of the model”. Journal of Quality Assurance in Hospitality & Tourism, 4(3–4): 23–35.

Lee, H. M., & Smith, S. L. J. 2015. “A visitor experience scale: Historic sites and museums”. Journal of China Tourism Research, 11(3), 255–277. https://doi.org/10.1080/19388160.2015.1083499

Lepp, A. 2008. “Attitudes towards initial tourism development in a community with no prior tourism experience: The sase of Bigodi, Uganda”. Journal of Sustainable Tourism, 16(1): 5–22. https://doi.org/10.2167/ jost630.0

Loureiro, M. 2014. “The role of the rural tourism experience economy in place attachment and behavioral intentions”. International Journal of Hospitality Management, 40(1): 1–9. https://doi.org/10.1016/j.ijhm.2014.02.010

Lun, L., Pechlaner, H., & Volgger, M. 2016. “Rural tourism development in mountain regions : Identifying success factors, challenges and potentials”. Journal of Quality Assurance in Hospitality & Tourism, 17(4): 389–411. https://doi.org /10.1080/1528008X.2015.1096754

Mehmetoglu, M., & Engen, M. 2011. “Pine and Gilmore’s concept of experience economy and its dimensions: An empirical examination in tourism”. Journal of Quality Assurance in Hospitality & Tourism, 12(4): 237–255. https://doi.org /10.1080/1528008X.2011.541847

Morgan, M., & Xu, F. 2010. “Student travel experiences: Memories and dreams (pp. 118-138)”. En N. Scott, E. Laws & P. Boksberger (Eds.), Marketing of Tourism Experiences. Oxon, United Kingdom: Routledge, . Please see APA style for book chapters

Mossberg, L. 2007. “A marketing approach to the tourist experience”. Scandinavian Journal of Hospitality and Tourism, 7(1): 59–74.

Murphy, A., & Williams, P. W. 1999. “Attracting Japanese tourists into the rural hinterland: Implications for rural development and planning”. Tourism Management, 20(4): 487–499.

Oh, H., Fiore, A., & Jeoung, M. 2007. “Measuring experience economy concepts: Tourism applications”. Journal of Travel Research, 46: 119–132.

Otto, J. E., & Ritchie, J. R. B. 1996. “The service experience in tourism”. Tourism Management, 17(3): 165–174.

Pine, B. J., & Gilmore, J. H. 1998. “Welcome to the experience economy”. Harvard Business Review, 76: 97–105.

Quadri‑felitti, D. L., & Fiore, A. M. 2013. “Destination loyalty: Effects of wine tourists’ experience, memories, and satisfaction on intentions”. Tourism and Hospitality Research, 13(1): 47–62. https://doi.org/10.1177/1467358413510017

Quadri‑felitti, D., & Fiore, A. M. 2016. “Wine tourism suppliers’ and visitors’ experiential priorities”. International Journal of Contemporary Hospitality Management, 28(2): 397–417. https://doi.org/10.1108/IJCHM‑05‑2014‑0224

Quan, S., & Wang, N. 2004. “Towards a structural model of the tourist experience: An illustration from food experiences in tourism”. Tourism Management, 25: 297–305.

Schmitt, B. 1999. “Experiential marketing”. Journal of Marketing Management, 15: 53–67.

Scott, N., Laws, E., & Boksberger, P. 2009. “The marketing of hospitality and leisure experiences”. Journal of Hospitality Marketing & Management, 18(2–3): 99–110. https://doi.org/10.1080/19368620802590126

Sharpley, R., & Stone, P. 2011. Tourist Experience ‑ Contemporary Pespectives. Nova Iorque: Routledge.

Song, H. J., Ahn, Y., & Lee, C. 2015. “Examining relationships among expo experiences, service quality, satisfaction, and the effect of the Expo: The case of the Expo 2012 Yeosu Korea”. Asia Pacific Journal of Tourism Research, 20(11): 1266–1285. https://doi.org/10.1080/10941665.2014.965719

Suntikul, W., & Jachna, T. 2016. “Profiling the heritage experience in Macao’s historic center”. International Journal of Tourism Research, 18(4): 308–318. https://doi.org/10.1002/jtr

Swarbrooke, J., & Horner, S. 2002. O Comportamento do Consumidor no Turismo. São Paulo: Aleph.

Tolstad, H. K. 2014. “Development of rural‑tourism experiences through networking: An example from Gudbrandsdalen, Norway”. Norsk Geografisk Tidsskrift ‑ Norwegian Journal of Geography, 68(2): 111–120. https://doi. org/10.1080/00291951.2014.894561

Tung, V. W. S., & Ritchie, J. R. B. 2011. “Exploring the essence of memorable tourism experiences”. Annals of Tourism Research, 38(4): 1367–1386.

Walls, A. R., Okumus, F., Wang, Y. R., & Kwun, D. J. W. 2011. “An epistemological view of consumer experiences”. International Journal of Hospitality Management, 30(1): 10–21.

Xu, J. B., & Chan, A. 2010. “Service experience and package tours”. Asia Pacific Journal of Tourism Research, 15(2): 177–194. https://doi.org/10.1080/10941661003629987

Downloads

Publicado

2018-10-19

Como Citar

de Jesus Mateiro, B. M. (2018). La contribución de la experiencia turística al desarrollo del turismo en los destinos rurales: una revisión de la literatura. PASOS Revista De Turismo Y Patrimonio Cultural, 16(4), 939–956. https://doi.org/10.25145/j.pasos.2018.16.066

Edição

Seção

Artigos

##plugins.generic.pfl.publicationFactsTitle##

Metric
##plugins.generic.pfl.thisArticle##
##plugins.generic.pfl.otherArticles##
##plugins.generic.pfl.peerReviewers## 
##plugins.generic.pfl.numPeerReviewers##
##plugins.generic.pfl.averagePeerReviewers##

##plugins.generic.pfl.reviewerProfiles##  Indisp.

##plugins.generic.pfl.authorStatements##

##plugins.generic.pfl.authorStatements##
##plugins.generic.pfl.thisArticle##
##plugins.generic.pfl.otherArticles##
##plugins.generic.pfl.dataAvailability## 
##plugins.generic.pfl.dataAvailability.unsupported##
##plugins.generic.pfl.averagePercentYes##
##plugins.generic.pfl.funders## 
Indisp.
##plugins.generic.pfl.numHaveFunders##
##plugins.generic.pfl.competingInterests## 
Indisp.
##plugins.generic.pfl.averagePercentYes##
Metric
##plugins.generic.pfl.forThisJournal##
##plugins.generic.pfl.otherJournals##
##plugins.generic.pfl.articlesAccepted## 
##plugins.generic.pfl.numArticlesAccepted##
##plugins.generic.pfl.numArticlesAcceptedShort##
##plugins.generic.pfl.daysToPublication## 
##plugins.generic.pfl.numDaysToPublication##
145

##plugins.generic.pfl.indexedIn##

    ##plugins.generic.pfl.indexedList##
##plugins.generic.pfl.editorAndBoard##
##plugins.generic.pfl.profiles##
##plugins.generic.pfl.academicSociety## 
PASOS. Revista de Turismo y Patrimonio Cultural
##plugins.generic.pfl.publisher## 
Instituto Universitario de Investigación Social y Turismo. Universidad de La Laguna (España) - Instituto Universitario da Maia ISMAI (Portugal)