Integration, tourism and disability: are hotels accessible to persons with physical disabilities?

Authors

  • raquel suriá martínez
  • Jessica Yoliset Escalona Alba

DOI:

https://doi.org/10.25145/j.pasos.2014.12.016

Keywords:

Persons with disabilities, tourism, hotel accessibility, barriers, exclusion

Abstract

In this study we examine the obstacles encountered by persons with physical disabilities during their stay in a hotel. The influence of gender and age was examined.

Forty-one persons with motor disabilities from the Confederation of Disabled Persons of the Province of Alicante participated. We used a questionnaire designed had hoc for the study.

The results indicated that the greatest difficulty for the participants in the hotels is the steps and the staff. Differences were found according to gender and age.

This reveals the existence of obstacles to hotel accessibility for persons with disabilities. These difficulties can be solved with an appropriate willingness on the part of hotel managers.

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Published

2013-07-31

How to Cite

suriá martínez, raquel, & Escalona Alba, J. Y. (2013). Integration, tourism and disability: are hotels accessible to persons with physical disabilities?. PASOS Revista De Turismo Y Patrimonio Cultural, 12(1), 209–218. https://doi.org/10.25145/j.pasos.2014.12.016

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Section

Notas de investigación

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Instituto Universitario de Investigación Social y Turismo. Universidad de La Laguna (España) - Instituto Universitario da Maia ISMAI (Portugal)