Entorno institucional y bienestar laboral en la gobernanza del sector turístico: un estudio europeo

  • Deybbi Guadalupe Cuéllar-Molina
  • Ana María Lucia Casademunt
  • Antonia Mercedes García-Cabrera
Palabras clave: Bienestar laboral, Gobernanza, Teoría institucional, Sector turístico, Países europeos


La distribución de parte de la riqueza y el bienestar generados por la industria turística entre sus empleados y emprendedores, como parte de la comunidad local, representa una de las facetas del turismo social sostenible. La literatura destaca que las prácticas que aplica la empresa turística influyen en el bienestar laboral, al tiempo que advierte que las instituciones nacionales pueden condicionar la adopción de estas prácticas, de manera que las instituciones pueden llegar a representar un desafío para este bienestar. Nuestro trabajo analiza el efecto de las instituciones sobre el bienestar laboral y diferencia entre los colectivos de empleados y emprendedores que actúan en la industria turística. El análisis empírico llevado a cabo con una muestra de 1.352 empleados y 302 emprendedores localizados en 27 países europeos, confirma el efecto de las instituciones sobre el bienestar laboral en la industria turística, siendo este efecto mayor para los empleados que para los emprendedores.


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Cómo citar
Cuéllar-Molina, D., Lucia Casademunt, A., & García-Cabrera, A. (2015). Entorno institucional y bienestar laboral en la gobernanza del sector turístico: un estudio europeo. PASOS Revista De Turismo Y Patrimonio Cultural, 13(6), 1387-1399. https://doi.org/10.25145/j.pasos.2015.13.096