Quality as a management tool of Cultural Tourism

Authors

  • Juan Fco. Castro León

DOI:

https://doi.org/10.25145/j.pasos.2005.03.009

Keywords:

Cultural Tourism, Product, Resource, Quality, Clients, Satisfaction, Expectations

Abstract

The tourism is a dynamic and changeable phenomenon. Although from his beginning it has been related to the culture, the cultural tourism has not consolidated as a tourist practice had hoc up to last two decades of the XXth century. It is in the ripeness of the super consumed the Sun and Beach, when the cultural tourism arises as completely recognized practice and different strategy from those destines pioneers today saturated. But the current situation of the cultural sector is of an entire isolation before a society of consumption that it demands products that they answer to each and every one of the expectations of the tourist - cultural clients. In this context, the quality already applied in other industrial sectors, is outlined as a strategy adapted to obtain a major competitiveness.

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Author Biography

Juan Fco. Castro León

Juan Fco. Castro León es licenciado en Historia del Arte por la Universidad de Santiago de Compostela y Máster Universitario en Turismo Cultural (U. Politécnica de Valencia).

References

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Published

2005-01-27

How to Cite

Castro León, J. F. (2005). Quality as a management tool of Cultural Tourism. PASOS Revista De Turismo Y Patrimonio Cultural, 3(1), 143–148. https://doi.org/10.25145/j.pasos.2005.03.009