Gestión integrada del conocimiento en el sector turístico. Propuesta de matriz de análisis.
DOI:
https://doi.org/10.25145/j.pasos.2009.07.034Palabras clave:
Gestión integral del conocimiento, Turismo, Matriz EGIC, EstrategiaResumen
El sector turístico se presenta como un sector de actividad basado en servicios, basado en empresas de pequeñas dimensiones, para quien la informa acción y el conocimiento son fe porciones clave para definir y estratagemas y pl años de negocio Ade cuados y cercanos a la realidad. Está e art igo vi sa traer a la discusión el concepto de gestión integrada del conocimiento y presentar brevemente una matriz desarrollada en el bito de u ma t ese de doctorado en t urismo na U niversidade de Aveiro. A m actriz EGIC (Espiral de la Gestión Integrada del Conocimiento) pretende poner de manifiesto una metodología de trabajo flexible y fácilmente adaptable de la a di ferentes realidades turísticas y si gmentos de m ercado y que puede ser fácilmente utilizada por empresas públicas, privadas y órganos de gestión de los destinos. Los autores probaron la m actriz al plica n o e studo de un segm de m ercado en Exp Ansão, el Turismo Resi dencial, demostrando así su utilidad y las plusvalías de los resultados obtenidos para el sector.Descargas
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Confirmo que el trabajo es original (de mi/nuestra autoría), y que no se someterá a otras revistas o publicaciones hasta la resolución definitiva del proceso de revisión en PASOS, RTPC.
Autorizo la publicación de mi trabajo por PASOS, RTPC de acceso abierto y gratuito en cualquiera de los formatos que estime oportunos, por un plazo indeterminado y a título de colaboración no remunerada.
Asimismo, el/los autor/es entiende/n que el trabajo publicado podrá vincularse o depositarse en cualquier servidor o ser incluido en otras publicaciones (republicación), siempre y cuando el nuevo lugar y/o la nueva edición referencie la publicación original y reconozca la autoría y la propiedad del copyright de las publicaciones de PASOS RTPC.
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