Evolução das avaliações de hotéis costeiros espanhóis (2011-2014)
DOI:
https://doi.org/10.25145/j.pasos.2016.14.009Palavras-chave:
hotéis, opiniões, notações, reservaResumo
Comentários de hotéis registrados no Booking.com, fornecem informações importantes tanto para viajantes individuais, hoteleiros e pesquisadores da indústria. Desenvolvemos um estudo baseado nesta base de dados, utilizando mais de 1.000 hotéis espanhóis do chamado "sun and beach tourism", que recolhem cerca de 200.000 resenhas de hotéis. Estabelecemos uma diferenciação por província e coletamos duas amostras de dados, espaçadas por dois anos durante o período de 2011-2014. Obtemos várias conclusões sobre as diferenças por províncias e a evolução das avaliações dos hotéis ao longo da actual crise económica.
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Confirmo que o trabalho é original (de minha/nossa autoria), e que não será submetido a outras revistas ou publicações até a resolução final do processo de revisão em PASOS, RTPC.
Autorizo a publicação do meu trabalho por PASOS, PSTN de acesso livre e aberto em qualquer dos formatos que considere oportuno, por tempo indeterminado e como colaboração não remunerada.
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