A perceção dos stakeholders sobre o desenvolvimento turístico: o caso da ilha de São Miguel, Açores

Autores

  • Fabiana Moniz Universidade Aberta
  • João Simão Universidade Aberta

DOI:

https://doi.org/10.25145/j.pasos.2019.17.069

Palavras-chave:

turismo, impactos, competitividade, stakholders, participação, Açores, Portugal

Resumo

O turismo na Região Autónoma dos Açores, e em especial na Ilha de São Miguel, tem sofrido nos últimos anos um aumento significativo que se repercute inevitavelmente em impactos económicos, socioculturais e ambientais. O planeamento estratégico da atividade torna-se ainda mais desafiante em territórios insulares de pequena dimensão. Neste contexto, o presente estudo tem como objetivos conhecer as perceções de diferentes stakeholders sobre os impactos do desenvolvimento turístico; a identificação dos principais motores impulsionadores/inibidores da competitividade do destino; e a caracterização da participação dos stakeholders locais no processo de planeamento. Metodologicamente optou-se por entrevistas semi-diretivas e análise de conteúdo a uma amostra de stakeholders de S. Miguel. Os resultados mostram que os impactos económicos positivos são os mais notados, como seria de esperar num destino em fase de crescimento, e um nível de participação pública ainda escasso.

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Publicado

2019-10-16

Como Citar

Moniz, F., & Simão, J. (2019). A perceção dos stakeholders sobre o desenvolvimento turístico: o caso da ilha de São Miguel, Açores. PASOS Revista De Turismo Y Patrimonio Cultural, 17(5), 975–988. https://doi.org/10.25145/j.pasos.2019.17.069