O contributo da experiência turística para o desenvolvimento do turismo nos destinos rurais: uma revisão da literatura

Autores/as

DOI:

https://doi.org/10.25145/j.pasos.2018.16.066

Palabras clave:

economia de experiencias, turismo rural, Experiência turística, Desenvolvimento turístico, Áreas rurais, Revisão da literatura.

Resumen

As áreas rurais têm vindo a ganhar outra dinâmica económica, social e cultural, que resulta, não só, mas também da prática turística. Principalmente, a partir do novo milénio, houve a necessidade dos destinos se adaptarem a novas modalidades turísticas, como é o caso do turismo rural, que privilegiam a pequena escala, o contacto direto com as comunidades locais, bem como com os recursos naturais e culturais. Isto resulta da alteração que ocorreu no comportamento dos visitantes, onde estes são cada vez mais sensíveis às experiências turísticas. Tais factos salientam a importância de compreender e mensurar a experiência turística, assim como o seu impacte no desenvolvimento sustentável dos destinos rurais. Deste modo, com base numa revisão da literatura publicada nas últimas três décadas e meia, procurou-se compreender o estado da arte da experiência turística, identificando as dimensões que lhe têm vindo a ser atribuídas. Adicionalmente pretendeu-se perceber como estas podem contribuir para o desenvolvimento turístico das áreas rurais. Os resultados evidenciam que a experiência turística tem diferentes dimensões que foram evoluindo e que variam de acordo com diferentes autores. Esta dificuldade de mensuração leva a que seja igualmente difícil perceber o verdadeiro impacte que as experiências turísticas possuem no desenvolvimento do turismo nas áreas rurais.

 

 

Descargas

Los datos de descargas todavía no están disponibles.

Biografía del autor/a

Bárbara Manuela de Jesus Mateiro

Doutoranda do Programa Doutoral em Turismo na Universidade de Aveiro.

Citas

Agapito, D., Valle, P., & Mendes, J. 2012. ”Sensory marketing and tourist experiences”. Journal of Spatial and Organizational Dynamics, 10: 7–19.

Agapito, D., Valle, P., & Mendes, J. 2014. “The sensory dimension of tourist experiences: Capturing meaningful sensory‑informed themes in Southwest Portugal”. Tourism Management, 42: 224-237.

Aho, S. K. 2001. “Towards a general theory of touristic experiences: Modelling experience process in tourism”. Tourism Review, 56(3/4): 33–37.

Andersson, T. D. 2007. “The tourist in the experience economy”. Scandinavian Journal of Hospitality and Tourism, 7(1): 46–58.

Ballantyne, R., Packer, J., & Sutherland, L. A. 2011. “Visitors’ memories of wildlife tourism: Implications for the design of powerful interpretive experiences”. Tourism Management, 32(4): 770–779.

Boo, S., & Lu, X. 2015. “Tourist’s world Expo experiences”. Event Management, 19: 123–142.

Carneiro, M. J., Lima, J., & Silva, A. L. 2015. “Landscape and the rural tourism experience: Identifying key elements, addressing potential, and implications for the future”. Journal of Sustainable Tourism, 23(8–9): 1217–1235. https://doi. org/10.1080/09669582.2015.1037840

Carneiro, M. J., Lima, J., & Silva, A. L. 2017. “Landscape and the rural tourism experience: Identifying key elements, addressing potential, and implications for the future”. Journal of Sustainable Tourism, 23(8–9): 1217–1235.

Carvão, S. 2009. “Tendências do turismo internacional”. Revista Exedra, 17–32.

Cebrián, F., & Sánchez, I. 2016. “The landscape as a tourist resource and its impact in mountain areas in the south of Castilla‑La‑Mancha (Spain)”. International Journal of Sustainable Development and Planning, 11(3): 345–354.

Dissart, J., & Marcouiller, D. W. 2012. “Rural tourism production and the experience‑scape”. Tourism Analysis, 17(6): 691–704.

Eusébio, C., Kastenholz, E., & Breda, Z. 2014. “Tourism and sustainable development of rural destinations: A stakeholders’ view”. Revista Portuguesa de Estudos Regionais, 36(1): 13–21.

Ezeuduji, I. O. 2015. “Strategic event‑based rural tourism development for sub‑Saharan Africa”. Current Issues in Tourism, 318(3): 212–228.

Ezeuduji, I. O., & Rid, W. 2011. “Rural tourism offer and local community participation in the Gambia”. Tourismos, 6(2): 187–211.

Geus, S. De, Richards, G., & Toepoel, V. 2016. “Conceptualisation and operationalisation of event and festival experiences: Creation of an event experience scale”. Scandinavian Journal of Hospitality and Tourism, 16(3): 274–296.

Holbrook, M. B., & Hirschman, E. C. 1982. “The experiential aspects of consumption: Consumer fantasies, feelings, and fun”. Journal of Consumer Research, 9(2): 132.

Hosany, S., & Gilbert, D. 2010. “Measuring tourists’ emotional experiences toward hedonic holiday destinations”. Journal of Travel Research, 49(4): 513–526.

Hosany, S., & Witham, M. 2009. “Dimensions of cruisers’ experiences, satisfaction and intention to recommend”. Journal of Travel Research, 49(3): 351–364.

Huijibens, E. 2012. “Tourist System (pp. 254-256)”. In P. Robinson (Ed.), Tourism: The Key Concepts. London, United Kingdom: Routledge. Please see APA style for book chapters

Idziak, W., Majewski, J., & Zmyslony, P. 2015. “Community participation in sustainable rural tourism experience creation: A long‑term appraisal and lessons from a thematic villages project in Poland”. Journal of Sustainable Tourism, 23(8–9): 1341–1362.

Kastenholz, E., Carneiro, M. J., Marques, C. P., & Lima, J. 2012. “Understanding and managing the rural tourism experience — The case of a historical village in Portugal”. Tourism Management Perspectives, 4(0): 207–214.

Kim, J. H., Ritchie, J. R. B., & McCormick, B. 2012. “Development of a scale to measure memorable tourism experiences”. Journal of Travel & Tourism Marketing, 51(1): 12–25.

Kim, S., & Jamal, T. 2015. “The co‑evolution of rural tourism and sustainable rural development in Hongdong, Korea : Complexity, conflict and local response”. Journal of Sustainable Tourism, 23(8–9): 1363–1385. https:// doi.org/10.1080/09669582.2015.1022181

Knutson, B. J., & Beck, J. A. 2008. “Identifying the dimensions of the experience construct: Development of the model”. Journal of Quality Assurance in Hospitality & Tourism, 4(3–4): 23–35.

Lee, H. M., & Smith, S. L. J. 2015. “A visitor experience scale: Historic sites and museums”. Journal of China Tourism Research, 11(3), 255–277. https://doi.org/10.1080/19388160.2015.1083499

Lepp, A. 2008. “Attitudes towards initial tourism development in a community with no prior tourism experience: The sase of Bigodi, Uganda”. Journal of Sustainable Tourism, 16(1): 5–22. https://doi.org/10.2167/ jost630.0

Loureiro, M. 2014. “The role of the rural tourism experience economy in place attachment and behavioral intentions”. International Journal of Hospitality Management, 40(1): 1–9. https://doi.org/10.1016/j.ijhm.2014.02.010

Lun, L., Pechlaner, H., & Volgger, M. 2016. “Rural tourism development in mountain regions : Identifying success factors, challenges and potentials”. Journal of Quality Assurance in Hospitality & Tourism, 17(4): 389–411. https://doi.org /10.1080/1528008X.2015.1096754

Mehmetoglu, M., & Engen, M. 2011. “Pine and Gilmore’s concept of experience economy and its dimensions: An empirical examination in tourism”. Journal of Quality Assurance in Hospitality & Tourism, 12(4): 237–255. https://doi.org /10.1080/1528008X.2011.541847

Morgan, M., & Xu, F. 2010. “Student travel experiences: Memories and dreams (pp. 118-138)”. En N. Scott, E. Laws & P. Boksberger (Eds.), Marketing of Tourism Experiences. Oxon, United Kingdom: Routledge, . Please see APA style for book chapters

Mossberg, L. 2007. “A marketing approach to the tourist experience”. Scandinavian Journal of Hospitality and Tourism, 7(1): 59–74.

Murphy, A., & Williams, P. W. 1999. “Attracting Japanese tourists into the rural hinterland: Implications for rural development and planning”. Tourism Management, 20(4): 487–499.

Oh, H., Fiore, A., & Jeoung, M. 2007. “Measuring experience economy concepts: Tourism applications”. Journal of Travel Research, 46: 119–132.

Otto, J. E., & Ritchie, J. R. B. 1996. “The service experience in tourism”. Tourism Management, 17(3): 165–174.

Pine, B. J., & Gilmore, J. H. 1998. “Welcome to the experience economy”. Harvard Business Review, 76: 97–105.

Quadri‑felitti, D. L., & Fiore, A. M. 2013. “Destination loyalty: Effects of wine tourists’ experience, memories, and satisfaction on intentions”. Tourism and Hospitality Research, 13(1): 47–62. https://doi.org/10.1177/1467358413510017

Quadri‑felitti, D., & Fiore, A. M. 2016. “Wine tourism suppliers’ and visitors’ experiential priorities”. International Journal of Contemporary Hospitality Management, 28(2): 397–417. https://doi.org/10.1108/IJCHM‑05‑2014‑0224

Quan, S., & Wang, N. 2004. “Towards a structural model of the tourist experience: An illustration from food experiences in tourism”. Tourism Management, 25: 297–305.

Schmitt, B. 1999. “Experiential marketing”. Journal of Marketing Management, 15: 53–67.

Scott, N., Laws, E., & Boksberger, P. 2009. “The marketing of hospitality and leisure experiences”. Journal of Hospitality Marketing & Management, 18(2–3): 99–110. https://doi.org/10.1080/19368620802590126

Sharpley, R., & Stone, P. 2011. Tourist Experience ‑ Contemporary Pespectives. Nova Iorque: Routledge.

Song, H. J., Ahn, Y., & Lee, C. 2015. “Examining relationships among expo experiences, service quality, satisfaction, and the effect of the Expo: The case of the Expo 2012 Yeosu Korea”. Asia Pacific Journal of Tourism Research, 20(11): 1266–1285. https://doi.org/10.1080/10941665.2014.965719

Suntikul, W., & Jachna, T. 2016. “Profiling the heritage experience in Macao’s historic center”. International Journal of Tourism Research, 18(4): 308–318. https://doi.org/10.1002/jtr

Swarbrooke, J., & Horner, S. 2002. O Comportamento do Consumidor no Turismo. São Paulo: Aleph.

Tolstad, H. K. 2014. “Development of rural‑tourism experiences through networking: An example from Gudbrandsdalen, Norway”. Norsk Geografisk Tidsskrift ‑ Norwegian Journal of Geography, 68(2): 111–120. https://doi. org/10.1080/00291951.2014.894561

Tung, V. W. S., & Ritchie, J. R. B. 2011. “Exploring the essence of memorable tourism experiences”. Annals of Tourism Research, 38(4): 1367–1386.

Walls, A. R., Okumus, F., Wang, Y. R., & Kwun, D. J. W. 2011. “An epistemological view of consumer experiences”. International Journal of Hospitality Management, 30(1): 10–21.

Xu, J. B., & Chan, A. 2010. “Service experience and package tours”. Asia Pacific Journal of Tourism Research, 15(2): 177–194. https://doi.org/10.1080/10941661003629987

Publicado

2018-10-19

Cómo citar

de Jesus Mateiro, B. M. (2018). O contributo da experiência turística para o desenvolvimento do turismo nos destinos rurais: uma revisão da literatura. PASOS Revista De Turismo Y Patrimonio Cultural, 16(4), 939-956. https://doi.org/10.25145/j.pasos.2018.16.066

Número

Sección

Artículos