@article{López-Guzmán_Pérez Gálvez_Muñoz-Fernández_2018, title={Satisfaction, motivation, loyalty and segmentation of tourists in World Heritage cities}, volume={16}, url={https://ojsull.webs.ull.es/index.php/Revista/article/view/1144}, DOI={10.25145/j.pasos.2018.16.005}, abstractNote={<p>This paper presents research that deals with the study of the motivation, satisfaction and loyalty of tourists visiting the city of Cordoba, Spain, a World Heritage Site. For this, the results of a study carried out on tourists during their stay in the city are presented. The study identifies two motivational dimensions in connection with the visit: one cultural and the other multi-motivational, which includes a variety of reasons such as gastronomy and pleasure-seeking. Additionally, also analysed in this research is how the motivation for visiting the city leads to tourists having greater satisfaction with their visit and more loyalty to that tourist destination.</p> <p> </p>}, number={1}, journal={PASOS Revista de Turismo y Patrimonio Cultural}, author={López-Guzmán, Tomás and Pérez Gálvez, Jesús Claudio and Muñoz-Fernández, Guzmán Antonio}, year={2018}, month={ene.}, pages={73–86} }